Fig
Find the right call.
One list for every call. Filter by client, agent, source or day to get straight to what matters.
A successful call isn’t
always a correct one.
A misheard date. An outdated price. A promise you now have to honour.
The costly mistakes can hide inside calls that look perfectly fine. Fig brings the recording and transcript together, so you can hear the context and make your own judgement.
Less searching. More understanding.
The whole conversation. A clearer picture.
Hear it in context.
Play the recording alongside the transcript. Jump to the moment you want to understand.
Keep a clear record.
See who listened to what. Keep each client’s calls separate, with access to their own.
Your judgement. Your clients. Your peace of mind.
Works with ElevenLabs
Connect the conversational agents you already use. Fig reviews calls your agents have taken.
You stay in control
No agent scores or automated verdicts. Listen, read and decide what a call means.
Review the moment, not the whole call.
Jump from the transcript to the relevant part of the recording, so you can check a detail without listening from start to finish.
Have a look
around first.
Explore an example agency, clients and calls with recordings and transcripts.
No account. Nothing to set up.
Free while we learn what’s useful to you.
